Data Protection

Privacy Policy

How Bluestellers collects, uses, and protects your personal data.

Last Updated

December 01, 2025

Bluestellers (InfinityGrid Global) ("Company", "we", "us", "our") values and respects the privacy of its users. This Privacy Policy ("Policy") provides a detailed explanation of how we collect, use, store, process, and share personal information when users interact with our website (www.bluestellers.com) and mobile applications (collectively referred to as the "Platform").

By using the Platform, you confirm that you have read, understood, and agreed to the terms outlined in this Policy. If you do not agree with any part of this Policy, we advise you not to use our Platform.

1. Introduction

Company & Compliance

Bluestellers (InfinityGrid Global) is registered under the laws of India. We are committed to handling your data in compliance with the **Information Technology Act, 2000**, the **SPDI Rules 2011**, and the **Digital Media Ethics Code 2021**.

Scope & Consent

This policy applies to all users (individuals, businesses, entities). By using the Platform, you explicitly consent to the processing of your data. If acting on behalf of an entity, you confirm you have authorization.

Jurisdiction

This Policy is governed by the laws of India. Disputes are subject to the exclusive jurisdiction of High Court of Karnataka.

2. Information We Collect

A. Personal Information

Registration: Name, email, phone number, password.
Profile: Pictures, biography, interests (if provided voluntarily).
Communications: Support requests, messages, and feedback.
Financial Data: Transaction records, bank account details, and PAN (for Experts/KYC).Note: We do not store credit/debit card details. Payments are processed securely via a third-party Payment Gateway.

B. Device & Technical Info

Log Data: IP addresses, browser type, device ID, timestamps.
Usage Data: Pages visited, duration, and engagement.
Location: Collected only if permission is granted to personalize experience.

C. Third-Party Sources

We may receive data from social media logins (Google, LinkedIn) and analytics partners to improve user experience.

3. How We Use Your Information

We use your data to provide a seamless and secure experience. Key purposes include:

Service DeliveryAccount management, feature access, and transactions.

SecurityFraud prevention, identity verification (KYC), and audits.

SupportResponding to inquiries and sending policy updates.

ImprovementAnalytics and research to optimize platform performance.

Google Workspace API Disclosure

We access your Google Calendar (calendar.events) to create, view, and manage calendar events and Google Meet links for sessions booked on our platform, and to check your availability.

4. Data Security Measures

We implement strict safeguards including industry-standard **encryption**, **access controls**, and **regular security audits**.

Sensitive data (payments/KYC) is encrypted.
Multi-factor authentication is used for internal access.
An Incident Response Plan is in place for data breaches.

5. Your Rights and Choices

Under Indian laws, you have the right to:

Access & Correct: Request a copy of your data or fix inaccuracies.
Delete: Request deletion of your personal data (subject to legal retention).
Withdraw Consent: Stop data processing at any time.

To exercise these rights, contact: info@bluestellers.com

6. Data Retention Policy

General Retention

Account data is retained while active. Upon termination, data is kept for a minimum of **365 days** (or longer if required by law) for compliance and fraud prevention.

Financial Records

Transaction logs, billing details, and KYC documents are retained for tax compliance and audit purposes. Bluestellers does not hold funds; this data is strictly for regulatory reporting.

Deletion

Users may request deletion via support. However, data required for legal disputes or compliance cannot be deleted immediately.

7. Cookies & Tracking

We use cookies for authentication, analytics, and security. You can manage cookie preferences through your browser settings, though disabling them may affect platform functionality.

8. International Data Transfers

Bluestellers primarily operates in India. In limited cases (cloud hosting/tech processing), data may be transferred internationally. We ensure such transfers comply with privacy frameworks and contractual safeguards.

9. Privacy of Minors

Our services are restricted to individuals aged **18 or older**. We do not knowingly collect data from minors. If a minor has provided data, guardians should contact us immediately for deletion.

10. Policy Updates

We may update this policy periodically. Significant changes will be notified via email or platform alerts. Continued use implies acceptance of the updated terms.

11. Additional Disclaimers

Creator Interactions

Bluestellers is a facilitator. We are not liable for the quality or accuracy of advice provided by experts.

Payments & Refunds

Bluestellers does not hold funds. Refunds are processed via the Payment Gateway (PG) only if services are not delivered. Disputes must be raised within **5 days**.

AI & Content

AI features (summaries, suggestions) are advisory. Experts retain ownership of their content but grant us a license to display it.

12. Contact Information

Bluestellers (InfinityGrid Global)

General Help: help@bluestellers.com

Privacy Support: info@bluestellers.com

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